Refund Policy

At Florent Media, we strive to ensure customer satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be issued.

Eligibility for Refunds
Refunds may be considered under the following circumstances:

• If the service has not been delivered as agreed
• If there is a significant delay in project completion caused by us
• If the client cancels the project before work has begun

Non-Refundable Cases
Refunds will not be issued in the following situations:

• Once the project has started or work has been delivered
• If the delay is caused by the client (e.g., lack of communication or required materials)
• Change of mind after the project has commenced

Partial Refunds
In some cases, partial refunds may be granted depending on the amount of work completed.

Refund Process
To request a refund, please contact us with your project details. We will review your request and respond within a reasonable timeframe.

Changes to This Policy
Florent Media reserves the right to update or modify this Refund Policy at any time.

Contact Us
If you have any questions regarding our Refund Policy, please contact us at:
info@florentmedia.com